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My Pilipinas Teleserv NSO Helpline Experience

So the husband asked me for a copy of our marriage certificate and I can’t find a copy in our stash of documents. It’s for our house loan and he needs it as soon as possible.. pero there is now way that I would brave the summer heat for this document no.. 

And then I remembered, I signed up for Teleserve X Mommy Bloggers program last year through Mommy Blogger Philippines. I got a few items and a Gift Voucher for NSO Helpline.com

So last Thursday, I ordered our marriage contract through www.nsohelpline.com. I was given a reference number. As per instruction in our gift voucher, I have to email the reference number together with the voucher security code. I did what was instructed but I didn’t got a reply from Teleserv.

They said that the document will be delivered in 2- 3 days, I was expecting it to arrive on Tuesday. And yesterday, the document arrived! Yey!

The courier asked for my valid ID before handling the document. I also signed an acknowledgement precept for NSO use.

NSO Helpline is one of the many services offered by Pilinas Teleserv Citizen Services.

What you can order from NSO Helpline?

  • Birth Certificate
  • Marriage Certificate
  • Death Certificate
  • CENOMAR

Online Payments accepted for NSO Helpline (I hope Paypal will be accepted soon):

  • Credit Card
  • Bancnet Online
  • GCash

For offline payments, check out the list here: NSO Helpline Payment

Other services from Pilipinas Teleserv Citizen Services:

  • Mommy Helpline  Mommy Helpline is a series of infogra-pics from Citizen Services that promotes parental awareness regarding NSO, DFA, and other related materials to assist mothers in finding answers to common (and uncommon) questions regarding the proper registration, application, and record processing of their children.
  • DFA Passport Appointment System
  • GSIS Contact Center
  • SEC Express System SEC Express System is a non-appearance application system integrating an online and contact center-based application process of documents being requested from SEC.

Buti na lang may mga online service na gaya nito.. I wouldn’t dare going to NSO for our marriage contract with this kind of weather!

Have you tried any service from Pilipinas Teleserv? How was it?

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