Mommy Pehpot, Author at Mommy Pehpot

Working As A Call Center Agent

No, I did not experience working as a call center agent but I hear a lot of stories. Their lifestyles aside, I have high regards for people working in the call center industry. Imagine that they have to go through a lot of calls everyday and we know not all of those calls are a good one. I remember last year when our Internet provider was giving me a head ache, I used to call on their costumer support. After some irate calls, it dawned to me how difficult life in the industry can be. Agents must have bought all the patience in the world. Of course, the industry wouldn’t be successful without this kind of attitude from the agents.

Business outsourcing is an industry where extensive expertise in the outbound call center is needed. You should look for companies that can provide you the best costumer support for your costumers. Outbound call center is a type of call center where in the agent make outbound calls to the costume. The service included here is telemarketing, fund raising calls and even surveys and updates on contact list. Another business outsourcing product is direct mail company, this is where all the mailing jobs of a company are well taken care off. It can be a postcard, an invitation, account statements or even product catalog.

McDonald’s $3 Shrek Glass Recall

from www.nytimes.com

McDonald’s is taking the unusual step of paying customers a premium to return Shrek drinking glasses that it has recalled because of concerns that cadmium used in the paint on the glasses could come off on children’s hands.

The company will pay customers $3 for every glass they return. The company had been selling the glasses for $1.99 with a food purchase and $2.49 without food. It announced on Friday that it was recalling millions of the glasses, which are painted with characters from the movie “Shrek Forever After.”

Long-term exposure to cadmium has been associated with a variety of health problems, including kidney and bone ailments.

And with that, I say kudos to you Ronald.

Let’s Have A Tea

When I was a kid, I only see tea as a beverage that can soothe my stomach pain or indigestion (that’s what my grandmother gives me whenever my stomach aches due to indigestion or if I am having gas pain). I never really liked the taste of tea back then and I even have to put some sugar on it just to appreciate the taste. Of course now that I am older (and a bit wiser), I have learned the numerous benefits of tea. I was even introduced to different kinds of tea (green tea, jasmin tea, chai tea). One of my favorite is chai tea, this is a black tea based tea and it was blended with cardamom, cloves, coriander, sweet cumin seeds, curry leaves, lemon grass, and rampe leaves. I love to put some milk and sugar on it whenever I drink one. Did you know that the word “chai” is tea, yes, literally. A friend told me that if ever I will purchase tea abroad, I should remember to turn the package up and down before opening it as the spices may settle on the bottom while the package was shipped to me. Of course, tea is nothing without tea kettles, and with the invention of electric kettle, making tea is easy.